As a product manager at Passport, you will be responsible for driving the financial, operational, and technical success of one (or multiple) of Passport’s product lines. You will be at the center of all things related to product(s). You will build a strategic product roadmap and partner closely with a variety of stakeholders across engineering, sales, and service delivery to execute against that strategy. You'll ensure customer and client feedback, market intelligence, and institutional knowledge are analyzed and infused into the product roadmaps. You will be instrumental in helping Passport grow revenue through your efforts on your product(s).
*Willingness to travel up to 10%
You will have the opportunity to wear several hats, and you should be comfortable learning new things and taking on new responsibilities. You’ll spearhead strategic initiatives. You won’t hesitate to roll up your sleeves and do the dirty work to turn your concepts into reality. You’ll team up with sales in the field one day, dig through spreadsheets and analytics tools another day, and deep dive with developers the next.
You are a visionary, but also a realist. You blend technical ability with business acumen. While you are not necessarily a developer, you may have tinkered and are familiar with development methodologies. You are analytical, data-driven, and you understand how to build a P&L from the ground up. You understand the connection between financial drivers and end-user metrics. You are effective at connecting long-term vision to near-term objectives.
You are detail-oriented, organized. Nothing slips through the cracks when you’re running a project. You measure everything. You are inquisitive, and you know how to listen and incorporate new knowledge into your product strategy. You know how to work collaboratively across teams in order to produce the strongest outputs. Above all else, you are also an excellent communicator, both written and verbal, and you understand how to effectively convey ideas to various stakeholders across the organization and in the market.
You read the books, you’ve followed the blogs, and as someone committed to continual improvement, you’re excited to improve the overall practice of product management at Passport in addition to your product line.
Passport transforms the way cities manage their operations. The fintech company’s mobile-first platform has been adopted by more than 450 cities, universities, and private operators around the world in cities including Chicago, Toronto, London, and Miami, across more than 5,000 locations. Passport’s product lines – parking, transit and tolling payments, parking enforcement, and permit management – enable organizations in the public and private sectors to streamline their operations, enhance customer service, and make data-driven decisions. Consistently recognized as one of the fastest growing companies and Best Places to Work in Charlotte, North Carolina, Passport has an ingrained practice of putting People First – a guiding principle in its culture.
Passport is backed by a group of investors, including Bain Capital Ventures, Grotech Ventures, MK Capital and Relevance Capital.
Passport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.