About the Role:
Do you have a knack for developing solutions to ambiguous technical software requirements? Do you enjoy working with enterprise customers to deliver world-class service? Then you may be the Implementation Specialist we’re looking for on our team!
Our Implementation Specialists help to drive the post-sales execution of software development projects for end-clients (municipalities, agencies, universities, private operators). They establish expertise with the Passport systems and work with Project Managers to build out an awesome product for each client’s specifications. The abilities to problem solve, execute timelines, and bring stakeholders together toward a common vision are crucial on the Service Delivery team.
Since our Implementation Specialists play such a critical role liaising between our clients and our software engineers, a background in technology (educational, professional, or otherwise) and an aptitude for solving ambiguous technical issues will be advantageous to a new hire!
On a typical day, you may:
The Ideal candidate has:
Passport transforms the way cities manage their operations. The fintech company’s mobile-first platform has been adopted by more than 450 cities, universities, and private operators around the world in cities including Chicago, Toronto, London, and Miami, across more than 5,000 locations. Passport’s product lines – parking, transit and tolling payments, parking enforcement, and permit management – enable organizations in the public and private sectors to streamline their operations, enhance customer service, and make data-driven decisions. Consistently recognized as one of the fastest growing companies and Best Places to Work in Charlotte, North Carolina, Passport has an ingrained practice of putting People First – a guiding principle in its culture.
Passport is backed by a group of investors, including Bain Capital Ventures, Grotech Ventures, MK Capital and Relevance Media.
Passport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.